The following Terms & Conditions ("Terms") apply to all of TIDEYDAVIES's ("TIDEYDAVIES", "TIDEYDAVIES Limited", "TIDEYDAVIES Ltd","us", "we", "our") websites and affiliate programmes or services including orders placed by telephone. By placing an order via the website ("www.tideydavies.com") (our "Website") or by telephone, the customer ("you", "your", "Customer") confirm your unconditional acceptance of these Terms. Please read this document carefully before placing an order with us.

We may change these Terms from time to time. The latest version of these Terms is available on our Website. Whilst they remain posted on our Website, these Terms will apply to all transactions carried out via our Website and by telephone.


1. Scope

1.1 In these Terms:
1.1.1 "Customer" means a person acting as a consumer who is purchasing goods outside the course of his or her business or trade;
1.1.2 "you" means the Customer submitting an order for Goods;
1.1.3 "Goods" means the Goods to be supplied under these Terms;
1.1.4 "Party" means either you or us; "Parties" means you and us;
1.1.5 "Writing" means letter, fax or email.
1.1.6 "Product" means Goods to be supplied under these Terms;
1.2 The contract for supply of Goods ("Contract") will be formed when we accept your order. Acceptance of an order by us can only be made in Writing save where ordering Goods over the telephone. Once the Contract has been formed with you we will file it in paper copy for our records. All orders are subject to availability.
1.3 Orders may only be placed by Customers aged 18 and over.
1.4 In deciding whether to accept your order we may carry out a credit check and then will only accept your order if we are satisfied with the results of such a check. You confirm that you agree to us carrying out such a check.
1.5 These Terms may only be changed in a document signed by one of our directors.
1.6 Any omission or error in any sales literature, or in any advertisement whether in newspapers, magazines, on the Internet or otherwise or in any invoice or other document issued by us may be corrected by us without liability.
1.7 By accepting the Contract you confirm that you are a Customer in the countries listed in clause 4.8.
1.8 We can only accept orders from Customers who reside in the countries listed in clause 4.8
1.9 The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this Contract.
1.10 These Terms comply in all respects with The Consumer Contracts Regulations.
1.11 Clause headings are for convenience only and do not affect the interpretation of these Terms. Words in the singular include the plural and vice versa.

2. Trademarks, Intellectual Property & Links

2.1 TIDEYDAVIES Limited is a UK registered company. Our Company Number is 5119678, Our VAT registration number is GB 840200288 and Our registered address is:

TIDEYDAVIES Ltd
Unit 6 St Clears Business Park
Tenby Road
St Clears
Carmarthenshire
SA33 4JW

2.2 Unless stated otherwise, TIDEYDAVIES is the sole owner or is a rightful user of all the contents and trademarks on this Website. This includes the TIDEYDAVIES name and logo, and the Curvi-Linear logo. Our trademarks have been registered and are in use in more than one country.

2.3 All content of this Website is either the property of TIDEYDAVIES, or is used under license by us and is protected by international and UK copyright and intellectual property laws. Notably, all pictures, images, logos, videos, texts, product designs, patents and suchlike depicted on this Website are owned by or licensed to us.

2.4 You are not allowed to copy, reproduce or modify the contents of this Website or of any of TIDEYDAVIES's registered trademarks and patents without prior written consent.

2.5 Our Website may be linked to or from other websites operated by third parties not affiliated to us. Although We do our best to make sure that all third party websites linked to us are as relevant and trustworthy as possible, we cannot control third party websites and therefore cannot be held responsible for their contents.

3. Privacy Policy & Security

3.1 TIDEYDAVIES is committed to producing the highest level of service and privacy to its customers and conforms entirely to the UK Data Protection Act 1998.

3.2 We may collect some personal information that you submit voluntarily when purchasing Goods from us. This information will be stocked and used with utmost care by us to provide your requested services, such as delivery of Goods purchased on our Website and confirmation of your order via the e-mail address provided. With your consent, your personal information may also be used for dedicated marketing and communication purposes.

3.3 We may also collect and/or maintain some digital information on your navigation patterns and on your computer settings so as to enhance current and future visits. This type of information is collected via our tracking and statistics tools and via active cookies. Cookies enable us to maintain your shopping basket and any details you submit during your visit so you can navigate freely around our Website before checking out. Cookies also enable us to remember your shopping and/or navigation preferences so we can improve our personal service to you. Please note that although you can disable cookies on your computer, doing so will prevent you from using some essential features on our Website.

3.4 We may share your information with affiliated companies and/or business partners who provide services on our behalf, for example with our carrier who will deliver your orders. In these cases, we will only provide them the information that they need to perform their functions and we require of them the highest level of service possible.

3.5 Under certain circumstances, we may also be legally required to share your information with local authorities.

3.6 Should you wish to remove your personal details from our systems, please contact us by writing either to customerservices@tideydavies.com or to:

Customer Services Department
TIDEYDAVIES Ltd.
Unit 6 St Clears Business Park
Tenby Road
St Clears
Carmarthenshire
SA33 4JW
United Kingdom

3.7 To un-subscribe from e-mailing updates and newsletters, please click on the "Unsubscribe" link at the bottom of each e-mail, or contact us at the above addresses.

3.8 On-line security is paramount to developing confidence between you and us. We have implemented secure transaction procedures for all your on-line payments, using SSL technology. Any credit or debit card details submitted by you on our Website or via telephone will not be stored on our systems.  A padlock symbol should appear in your browser window when you are in a secure environment.

3.9 This Privacy Policy may be changed from time to time to reflect new legislation and/or to improve our services to you. Please refer back to these pages when you visit us.

4. Terms of Use & Purchase

4.1 General Provisions & Content

4.1.1 These Terms create an agreement between you and us and determine the terms and conditions of use for this Website and for the purchase of goods on this Website.

4.1.2 The purpose of this Website is to present our company, its background, its products and services. We also provide an on-line shop, where customers can buy a range of TIDEYDAVIES products to be delivered nationally and internationally. Although we have endeavoured to make sure that all content is correct and up-to date, some minor errors may appear, for which we cannot be held responsible. Moreover, because this Website is accessible from many parts of the World, it is in your interest to ensure that viewing the content of this Website or using our services does not infringe local laws.

4.2 Descriptions & Product Information

4.2.1 Although we endeavour to give as accurate and complete descriptions as possible of the Goods sold on this Website, we cannot be held responsible for the minor errors that may occur.

4.2.2 Moreover, we have taken as many product pictures as possible, from different angles, to show you as many product features as possible and to help you choose the right Goods to purchase. However, due to different screen resolutions and the complexity of some colours and photography angles, we cannot guarantee that what you see on screen will accurately reflect the actual Goods.
In the unlikely event that you should not be satisfied with the Goods that you receive, please refer to our Returns Policy below in clause  4.6.

4.3 Purchasing, Pricing & Tax

4.3.1 All prices shown on our Website are in UK Sterling (£, GBP). All product prices include Value Added Tax (VAT) at the current UK rate except at the final check out stage where they are displayed without VAT. All product prices exclude any personalisation, delivery and import duty costs. The VAT portion of the total cost of your order will be shown separately at the checkout stage if applicable once you have added the delivery zone details. All shipping costs are quoted without VAT (unless stated) and VAT will also be added at the check out stage if applicable.

4.3.2 Please note that VAT is payable at the UK rate for any European Union (EU) resident buying through this Website..

4.3.3 If you live outside the EU and have Goods sent outside the EU, then VAT does not apply and will be duly removed from your shopping list total as soon as you have entered your billing and delivery details. However, you are liable for any further customs duty (import tax) that may be applied during shipment and we cannot be held responsible for any further costs due to local customs and duty taxes. The carrier will generally ask the recipient to pay for this import tax upon delivery.

4.3.4 To purchase a product, simply click on the appropriate button to add it to your shopping bag, then continue browsing and/or access your basket to check out. Then simply follow the guidelines on each new page to review your selected Goods, set the billing and delivery details and finally pay for the Goods via the secure e-commerce gateway or Paypal.

4.3.5 All information on our Website is an invitation to treat only and is not an offer or unilateral contract. Your order represents an offer by you to purchase the Goods. We will acknowledge receipt of your order without delay by sending a confirmation email. Please note however that such confirmation email does not constitute acceptance of your order. We do hold some items in stock but we often make to order and therefore there may be a two week waiting time and sometimes longer before we can despatch your goods.

4.3.6. The sale will only be binding on us once we have notified you that the order is accepted and the Goods have been despatched by us. This means that if Goods are shown on our Website but are not available or are incorrectly priced or otherwise incorrectly described, we shall not be obliged to sell you such Goods. Your card will only be authorized when you submit your order. The card is charged when the Goods are despatched.

4.3.7 We currently accept most major credit/debit cards in our secure payment gateway, including Visa, Mastercard and Maestro, but not American Express.

4.4 Sales Assistance

4.4.1 Should You like some help in choosing an item or to get more information on delivery, please contact our Customer Service department through one of the following:

Telephone: You can call us on +44 (0)1994 232995 for sales assistance and general enquiries during UK office hours (Monday to Friday, 9:30am to 5:30pm, except bank holidays)

E-mail: You can also ask for sales advice and product details by emailing customerservices@tideydavies.com

Post: alternatively You can write to us at:

Customer Services Department
TIDEYDAVIES Ltd.
Unit 6 St Clears Business Park
Tenby Road
St Clears
Carmarthenshire
SA33 4JW
United Kingdom

4.5 Delivery

4.5.1 All Goods are presented in protective wrapping and a complimentary hand-made gift box (handbags also come with a duster bag). We then safely pack all your purchased Goods in a despatch box, ready for delivery.

4.5.2 Delivery cannot be made to P.O. Boxes or BFPO addresses and these orders will not be processed. International orders are also restricted to specific countries and we can only accept orders from and deliver to the countries listed below in clause 4.8. Transit time for each delivery will vary depending on the destination. In any event, delivery times are given as estimates and we cannot be held responsible for minor delays. Estimated delivery times can be seen in clause 4.8. If items are in stock then we will despatch the item shortly after receiving your order. We do not despatch over weekends so if your order is received over the weekend then the item will be despatched during the following week.

4.5.3 The cost of delivery will appear on your shopping list only when you have added the desired Goods to your shopping basket and entered the country the Goods are to be delivered to. You must select the country that matches your shipping address otherwise the order cannot be fulfilled and will have to be cancelled. The delivery price depends on the country the Goods are to be delivered to and your total purchase price.  Each country is assigned to a specfic delivery zone. The zones for each country are listed below under clause 4.7 along with a breakdown of the cost of delivery for each zone. Delivery cost is based on the value of the order and the delivery address.

4.5.4 If, at the time of delivery, the packaging is damaged, you are required to open the package in the presence of the carrier in order to verify the condition of the Goods. In the event of damage to the Goods, you should note the details on the delivery note and then notify us via email within 24 hours of receipt of the Goods then follow our Returns Policy (see clause 4.6)

4.5.5 We shall replace, free of charge any Goods damaged or lost in transit where delivery has been made by our carrier, provided that:

4.5.6 you give us written notification of such damage or loss within 24 hours of the delivery date in the case of damage and within 24 hours of the anticipated delivery date notified to you via email after you placed your order in the case of loss, in order that we may comply with our carrier's conditions of carriage;

4.5.7 you produce to us any receipt or other documents relating to the Goods in question together with (in the case of a claim for damage) the original packaging for the Goods and the Goods themselves.

4.6 Returns Policy

4.6.1 We abide by The Consumer Contracts Regulations:

4.6.2 Because you can't see the Goods purchased before they are delivered to you, the CCR state that you can cancel any on-line order, for whatever reason, unless this order has been personalised or made specially for you.

4.6.3 You are legally entitled to cancel your order within 14 (fourteen) working days after the day of delivery, although we are happy to extend this time and allow you to cancel your order within 30 (thirty) working days after the day of delivery..

4.6.4 To cancel your order, you must notify us within the set time limit, by e-mail to customerservices@tideydavies.com, or by letter to:

Customer Services Department
TIDEYDAVIES Ltd.
Unit 6 St Clears Business Park
Tenby Road
St Clears
Carmarthenshire
SA33 4JW
United Kingdom

4.6.5 Before sending the Goods back to us, you must complete a Returns Form which will be inside the box of the purchased Goods when initially delivered, fill in and send back the form with the cancelled purchase. If you do not have the Returns Form then please request one via this email address: customerservices@tideydavies.com and we will email one to you.

4.6.6 Please note that you have a statutory duty to take reasonable care of the Goods you wish to return. You can therefore be held responsible for any damage occurring after you have received the goods, including during the return transport.

4.6.7 Please make sure you return the Goods unused and undamaged, with the original gift box and copy of the invoice using a protective outer packaging. Should you return faulty Goods or Goods damaged in transit, please mention damage or faults accordingly in the Returns Form and state if you would like a refund or a replacement. We also recommend that you insure the returned Goods incase they are lost in transit. We cannot refund you if we do not receive the Goods.

4.6.8 You will be liable for all despatch and freight insurance costs and a refund can only be raised for the returned Goods once the undamaged and unused Goods have been received. If the Goods were returned due to a fault or because they were damaged in transit then we will also reimburse you for the cost of the return carriage once the faulty or damaged Goods have been received and inspected.

4.6.9 Once you have cancelled your order, you are entitled to a full refund of the Goods, although this does not include the return postage fees. If you are returning items delivered within the UK or EU then we will refund the standard price delivery fee (although we do not refund express delivery fees). The return postage and packaging costs incurred by you are not refundable. All return costs shall be borne by you - the customer. We will endeavour to reimburse your purchases within 5 (five) working days of receipt of the Goods and we will email you a notification.

4.7 Delivery Zones and Prices

Zone                                   Goods Ordered                                     Delivery Charge    

UK Zone - Mainland         £0.00 - £150.00 (exc VAT)                 £5.00 inc VAT
UK Zone - Mainland         £150.01 - £400.00 (exc VAT)            £10.00 inc VAT
UK Zone - Mainland         £400.01 - £700.00 (exc VAT)            £12.00 inc VAT
UK Zone - Mainland         £700.01 and over (exc VAT)              £15.00 inc VAT

UK Zone - Offshore        £0.00 - £350.00 (exc VAT)                 £15.00 inc VAT
UK Zone - Offshore        £350.01 and over (exc VAT)              £21.00 inc VAT

Zone 1                               £0.00 - £250.00 (exc VAT)                  £12.00 inc VAT
Zone 1                               £250.01 - £1050.00 (exc VAT)           £25.00 inc VAT
Zone 1                               £1050.01 and over (exc VAT)            £40.00 inc VAT

Zone 2                               £0.00 - £250.00 (exc VAT)                  £12.00 inc VAT
Zone 2                               £250.01 - £1050 (exc VAT)                 £35.00 inc VAT
Zone 2                               £1050.01 and over (exc VAT)            £60.00 inc VAT

Zone 3                               £0.00 - £250.00 (exc VAT)                  £15.00
Zone 3                               £250.01 - £500.00 (exc VAT)             £50.00
Zone 3                               £500.01 - £700.00 (exc VAT)             £60.00
Zone 3                               £700.01 - £1050.00 (exc VAT)          £80.00
Zone 3                               £1050.01 and over (exc VAT)          £100.00

Zone 4                               £0.00 - £250.00 (exc VAT)                  £15.00
Zone 4                               £250.01 - £500.00 (exc VAT)             £50.00
Zone 4                               £500.01 - £700.00 (exc VAT)             £65.00
Zone 4                               £700.01 and over (exc VAT)              £100.00

Zone 5                               £0.00 - £250.00 (exc VAT)                 £15.00
Zone 5                              £250.01 - £500.00 (exc VAT)              £40.00
Zone 5                               £500.01 - £730.00 (exc VAT)             £80.00
Zone 5                               £730.01 and over (exc VAT)              £110.00

Zone 6                               £0.00 - £250.00(exc VAT)                  £27.00 (includes Customs Clearance Charge)
Zone 6                               £250.01 - £2250 (exc VAT)                £50.00 (includes Customs Clearance Charge)
Zone 6                               £2250.01 and over (exc VAT)           £70.00 (includes Customs Clearance Charge)

4.8 Countries we accept orders from and deliver to including their delivery zones and estimated delivery times

Countries and Zone                                          Estimated Delivery Time/Duration

4.9 Governing Law

These Terms and all transactions relating to this Website are governed by English Law. Any disputes in relation with this Website will be resolved in the Courts of England or Wales.

You are required to check, before using this Website or our services, that you comply fully with your local laws and regulations. You must not use this Website if doing so would breach such local laws and regulations.